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Billing and Accounts

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Do you offer a money-back guarantee?
Is there a discount if I pre-pay for several months in advance?
What do u mean by 2 months or 1 month FREE?
Are there any hidden costs?
What if I want to upgrade my website?
Do you have an SLA or do you offer credits for downtime?
Is there a minimum time contract/commitment required?
What payment methods are available?
How do I change my billing and contact information?

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